LEGAL
Terms of Service
Rules for authorized use of the Healthdex pilot service.
1. Agreement and eligibility
These Terms govern access to Healthdex. By creating an account, accepting these Terms, or using the service, you agree to them on behalf of yourself and, when applicable, your organization. You must be legally able to enter this agreement and authorized to act for your organization.
2. Pilot service
Healthdex is currently a pilot healthcare market-intelligence service. Features, data coverage, methodologies, and availability may change. The service may be modified, suspended, or discontinued, and pilot data or workspaces may be reset with reasonable notice when practicable.
3. Accounts and authorized use
You are responsible for safeguarding your credentials, using only your assigned account, and promptly reporting suspected unauthorized access. You may use Healthdex only for lawful business analysis within the permissions granted by your organization. You may not probe security controls, interfere with the service, scrape it at unreasonable volume, reverse engineer protected components, or use it to violate another party’s rights.
4. No PHI or patient-identifiable data
You must not upload, enter, transmit, or store protected health information, patient-identifiable claims, or other data that identifies an individual patient. Healthdex is not offered as a HIPAA-compliant system and is not intended to act as a business associate. Aggregate, public, licensed, synthetic, and appropriately de-identified data may be used only when your organization has the right to use it.
5. Data and evidence
Healthdex combines information from public, licensed, customer-provided, and third-party sources. Source data may be incomplete, delayed, inconsistent, or inaccurate. Provenance, methodology, freshness, cohort definitions, exclusions, and limitations should be reviewed before relying on a result. Your organization remains responsible for validating material decisions against authoritative sources.
6. No professional advice
Healthdex provides analytical tools and informational outputs, not medical, legal, actuarial, financial, procurement, or contracting advice. It does not make clinical decisions, determine coverage, guarantee network adequacy, or replace professional judgment, regulatory review, or negotiation diligence.
7. Customer content and confidentiality
Your organization retains its rights in content it lawfully provides. You grant Healthdex the limited rights needed to host, process, secure, and display that content to provide the service. Each party should protect nonpublic information received from the other and use it only for the service relationship, subject to legal obligations.
8. Intellectual property
Healthdex and its software, design, documentation, and original content are protected by intellectual-property laws. Except for the limited right to use the service, no ownership rights are transferred. Third-party datasets and materials remain subject to their respective licenses and terms.
9. Availability and warranties
The pilot service is provided “as is” and “as available” to the maximum extent permitted by law. Healthdex disclaims implied warranties of merchantability, fitness for a particular purpose, noninfringement, accuracy, and uninterrupted availability.
10. Limitation of liability
To the maximum extent permitted by law, Healthdex will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunity arising from the pilot service. Any aggregate liability will not exceed the amount paid for the service during the six months preceding the event giving rise to the claim. Some jurisdictions do not allow all limitations, so applicable law may provide additional rights.
11. Suspension and termination
Healthdex may suspend or terminate access for security risk, unlawful use, material breach, nonpayment, or conduct that threatens the service or other users. Your organization may stop using the service at any time. Provisions that by their nature should survive will remain effective after termination.
12. Changes
Material changes will be identified by a new policy version and may require acceptance before continued platform access. Nonmaterial clarifications may be posted without a new acceptance request.
13. Governing law and contact
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles, unless a written customer agreement states otherwise. Questions may be sent to hello@healthdex.com. A signed customer agreement controls if it conflicts with these Terms.