Last Updated: January 2026
Healthdex ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare market intelligence platform.
When you register for Healthdex, we collect:
When you use our platform, we automatically collect:
Healthdex aggregates and structures publicly available healthcare data from CMS Hospital Machine-Readable Files, Transparency-in-Coverage Payer files, CMS provider directories, and quality programs. This data is already public and contains no individually identifiable patient information.
We use the information we collect to:
We never sell your personal data to third parties.
We share information with third-party service providers who assist us in operating our platform:
These providers are contractually required to protect your information and use it only for the services they provide to us.
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
If Healthdex is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
We implement industry-standard security measures to protect your information:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
If you request deletion of your account, we will delete your personal information within 90 days, except where retention is required by law.
You can access and update your account information at any time through your account settings.
You can request a copy of your personal data in a structured, machine-readable format.
You can request deletion of your account and personal information by contacting us at privacy@healthdex.com.
You can opt out of marketing emails by clicking "unsubscribe" in any marketing email or by contacting us.
You can control cookies through your browser settings. Note that disabling cookies may limit your ability to use certain features of our platform.
Healthdex does not collect, store, or process protected health information (PHI) as defined by HIPAA. All data in our platform is either:
Our platform is designed for market intelligence and does not handle patient-level data or claims information containing PHI.
Healthdex is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it immediately.
Healthdex is based in the United States and our services are hosted on servers located in the United States. If you are accessing our platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we will provide more prominent notice (such as email notification).
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@healthdex.com
Address: Healthdex, Franklin Furnace, Ohio
General Inquiries: hello@healthdex.com